| Is it safe to input my credit card details over the internet? |
| Yes it is safe, all of our credit card transactions go through PayPal, which is a completely secure payment processing system. We do not see your card details at all. PayPal processes all of the confidential information. |
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| How quickly will I receive my goods?
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| We aim to keep all advertised items in stock and reorder as soon as we run out. Within the UK, you can expect to receive your order within 2 to 3 working days of dispatch. Worldwide deliveries obviously take longer, we will advise worldwide customers of how long delivery should take. |
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| How do I return damaged / faulty goods? |
| Damaged, faulty or wrongly sent goods can be returned within 10 days of when you receive the item/s. If you contact us as soon as you receive the order at info@crystal-seasons.co.uk or 07970 518659, we will rectify the situation as quickly as possible. Customers are not responsible for the cost of returning damaged / faulty goods. |
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| How does the ‘Crystal Remedies’ search engine work? |
| ‘Crystal Remedies’ has been designed as a quick and easy way to search for products that can help with a wide variety of conditions ranging from grief, depression, muscular tension to cold sores. All you have to do is scroll down to the relevant condition (e.g. stress), click on it and see which product is suitable. If you do have any problems with using it, please contact us. |
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